Common Questions

How can I reserve?

Please visit the reservations link and fill out the required information; a staffer will contact you within 24 hours to confirm availability.

 

How do I pay?

Accepted forms of payment are: Visa, MasterCard, and cash (colones, euros and US dollars).  Once our Reservations Agent contacts you to confirm your reservation you will receive further payment instructions.

 

Is there a minimum amount of time I must stay?

Yes, there is a 3 night minimum at Casas del Toro Flamingo Beach.

 

What are the check in/check out times?

2 PM is our preferred check-in and 11 AM is our preferred check-out.  If you need to check-in or check-out outside this timeframe, please contact us and we will do our best to accommodate you.

 

Will we have a broadband Internet connection for our laptop?

Yes, all apartments at Casas del Toro Flamingo Beach are equipped with wireless internet.

 

Can I bring my pets?

Unfortunately, for the comfort of all of our guests, animals are not permitted.

 

How far are we from the most important attractions (beaches)?

Casas del Toro Flamingo is just a 5 minute drive to Playa Conchal and Playa Flamingo, two of Costa Rica’s most beautiful beaches.  We are also located within walking distance to several restaurants and a supermarket.

 

Are all the apartments the same?

All apartments maintain the same modern conveniences with quality appliances; however, each apartment is designed and decorated differently and accommodates different numbers of guests. Please review the description and pictures of each apartment to ensure you are selecting the apartment most appropriate for your needs.

 

Are there accessories in the kitchen?

All kitchens are fully equipped (refrigerator, oven, microwave, toaster, coffee maker and blender)

 

Is there anywhere to leave my car?

Yes, there is free parking at Casas del Toro Flamingo.

 

Who will keep the apartment clean?

The housekeeping staff clean all apartments daily, with the exception of holidays.

 

What happens if I cancel my booking?

If a guest requests a cancelation of their reservation 30 or more days before their indicated arrival date they will receive an 80% refund. However, the 20% deposit remains non-refundable. Cancelations made 29 to 15 days prior to guest arrival will be eligible for a 50% refund. Cancelations made 14 or fewer days prior to guest arrival will NOT be eligible for any refund. Guests who do not show up on their indicated arrival date will be subject to the full charge of their reservation. Also keep in mind that leaving early or arriving late does not mean that you are eligible for a discounted stay at Casas del Toro Flamingo Beach.

 

Is there someone on your staff who can help with tourist activities in Flamingo?

Yes, we can arrange tours and transport throughout all of Costa Rica! Casas del Toro Flamingo has secured discount rates with the safest and most recognized tour operators in Flamingo and Costa Rica, these savings are passed onto you!

Please come to the reception office of Casas del Toro Flamingo Beach Monday-Friday from 8:00 AM - 5:00 PM to speak with someone about available tours and transport. We look forward to serving you.

(506) 2654 5612

For more information, please do not hesitate to call

www.casasdeltoro.com

Playa Flamingo, Santa Cruz, Guanacaste, Costa Rica - Centroamérica

All rights reserved 2015 - Hoteles Casas del Toro S.A

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